This is what happened in 2018:
A full day conference, in the New Armouries INSIDE the Tower of London, focused on information sharing and problem-solving
- Technology (AI, AR, blockchain) and how to use it for customer loyalty
- Why we won | Case studies from past Loyalty Magazine Award winners
- Personalisation | Creating a 121, two-way, cross channel relationship
- Defining the Holy Grail of Loyalty
WARNING: Tickets are selling fast, so don't leave it too late to book your place in this important event discussing Loyalty at the crossroads
Loyalty Surgery - 20th June 2018 - The Venue
The Loyalty Surgery is a full day conference to be held in the Tower of London New Armouries, a lovely building actually inside the great walls. For delegates, it is an exciting and atmospheric place to visit, especially as a delegate place includes the opportunity to take part in a tour of the Tower during the lunch break, or a walk and talk meeting which takes in a stroll around the wall itself, or even a glimpse at the Crown Jewels.
Why you should attend the Loyalty Surgery: Customer Loyalty is at a very interesting crossroads with some big decisions to make in 2018.
The Loyalty Surgery will discuss all of these pressing questions and many more, in a friendly, sociable and useful workshop environment, where questions and discussions are encouraged and information and learning are high
on the agenda.